Question 1

How long does it take to build a WordPress website?

Accepted Answer

A business website typically takes 4 to 6 weeks. An online store takes 6 to 10 weeks. More complex projects are planned based on scope. We provide a detailed timeline with every proposal.

Question 2

I already have a website, but I’d like to rebuild it with WordPress. Is that possible?

Accepted Answer

Yes, absolutely! No matter what platform or technology your current site uses, I can help you rebuild it on WordPress. We can modernize the design, add the features you need, and make it easier for you to manage. I’ll also handle migrating your existing content. To get started, I invite you to fill out my Web Project Planner  — this helps me fully understand your needs before we move forward together!

Question 3

How much does a WordPress website cost in Sherbrooke?

Accepted Answer

Our WordPress projects start at $6,500 for a professional business website. Online stores with WooCommerce start at $9,500. For complex projects with custom integrations, our enterprise solutions start at $15,000. Every project is tailored to your specific needs.

Question 4

How long will it take to build my website?

Accepted Answer

Timing varies depending on the project’s complexity, but generally, expect 4–12 weeks. We invite you to read our article: Complete Guide for a Successful Website Redesign: Key Steps and Expert Tips.

Question 5

Do you offer WordPress maintenance in Sherbrooke?

Accepted Answer

Yes, we offer maintenance plans starting at $1,200/year. This includes security updates, automatic backups, and technical support.

Question 6

How can I protect my website against malicious attacks and intrusion attempts?

Accepted Answer

Our solution includes a next-generation Web Application Firewall (WAF) for proactive protection against hackers and bots. 
This dynamic shield uses real-time threat data to block emerging attacks immediately, such as brute-force intrusions, malicious code injections, vulnerability scans, and other hostile tactics.
With continuous monitoring of global cyber threats, your platform stays protected even from newly discovered exploits. This keeps your data integrity and overall online security intact.

Question 7

Do your maintenance plans include adding new content?

Accepted Answer

That depends on the plan you choose. If you want us to regularly add new content for you, we recommend at least our Performance Pro plan. If you prefer to request this service occasionally, we can handle that too — but note that it will be charged at our hourly rate.
Our standard plan mainly focuses on technical site maintenance (updates, backups, monitoring, etc.). Feel free to tell us exactly what you need for content creation when you request a quote — we’ll tailor the best solution for you, with or without this service included.

Question 8

How can I reach you if there’s a problem?

Accepted Answer

All our hosting plans come with outstanding support. You can send your requests to urgence@anniebergeron.com and we’ll get back to you promptly during regular business hours. 
Our qualified WordPress experts will analyze your situation and provide a personalized response quickly for optimal resolution.
Our support team is always available by email to offer responsive, tailored technical assistance.

Question 9

Can WordPress updates cause problems on my site?

Accepted Answer

Although WordPress developers strive to maintain high compatibility between versions, we can’t guarantee that major updates won’t create issues on your site. WordPress interacts with many other software components like your theme, installed extensions, and third-party plugins. Upgrading to a new version may unexpectedly cause conflicts or incompatibilities with some of these elements. Technical intervention may be needed to resolve issues and restore optimal functioning. A thorough analysis and testing process is crucial to identify and fix any failures before applying an update on your live site.

Question 10

Why do WordPress plugins need regular updates?

Accepted Answer

WordPress plugins are developed by many different authors and are frequently updated for two main reasons. First, every new major version of WordPress can bring changes and improvements to the system’s core, so plugins must remain compatible to work properly. Second, the open-source community regularly identifies security vulnerabilities or bugs in existing plugins. Updates fix these flaws and malfunctions. Keeping your plugins up to date ensures the best integration with WordPress and improves your site’s security and stability. Neglecting updates exposes your platform to technical failures and malicious attacks.

Question 11

Can I rely on my web host to manage WordPress updates?

Accepted Answer

Web hosts’ policies on automatic WordPress updates vary greatly. Some hosting services include regular WordPress updates, while others leave this responsibility entirely to site owners. It’s essential to check with your current host about how they handle WordPress version management. Read their documentation or contact their support team to understand their exact update processes. Based on their answer, you’ll know whether they handle this critical task for your site’s security or if you’ll need to manage it manually.

Question 12

À quelle fréquence dois-je sauvegarder mon site web?

Accepted Answer

For maximum data protection, we recommend setting up an automatic backup system that creates copies of your site daily. This high frequency makes sense because your site content typically evolves regularly — pages, blog posts, media, and user data. Performing a full backup every day ensures you have a complete, recent restore point in case of a major incident. Daily backups are the best rhythm for keeping your web platform safe.

Question 13

What are the benefits of regular website backups?

Accepted Answer

Frequent backups are essential for several reasons. They protect you against the potentially disastrous consequences of unexpected incidents like malware infections or hardware failures. With up-to-date backup copies, you can quickly and easily restore your entire site to its previous state. This prevents irreversible loss of important data like content, settings, or client information. Regular backups are a vital safety net to preserve the integrity of your site and the sustainability of your online presence.

Question 14

Can I rely on my web host to update my WordPress plugins?

Accepted Answer

No — most web hosts don’t include plugin updates in their hosting plans.  This maintenance task is the responsibility of the site owner or technical manager. Hosts generally focus on the hosting infrastructure (servers, storage, network performance, etc.) but don’t handle third-party software components like plugins.  It’s up to you — or a trusted specialist — to keep your plugins updated, check compatibility, and safely install new versions. Don’t rely on your host for this critical part of site maintenance.

Question 15

Do I own the final deliverables?

Accepted Answer

Yes. Once the project is delivered, you own all rights to the final designs. You’re free to use them however you wish.

Question 16

What types of projects do you not accept?

Accepted Answer

We don’t take on projects that involve illegal or discriminatory content, or projects completely outside our expertise (like heavy non-web development, on-site video production/shooting, or advanced 3D creation).

Question 17

What’s the difference between the monthly plan and the hourly bank?

Accepted Answer

Monthly Plan (for ongoing requests): Perfect for regular needs (recurring visuals, small monthly requests). It’s ideal if you feel you need a designer on your team but don’t have the time to hire and train one. 
Hourly Bank (3–5 requests per year): Ideal for occasional or more complex needs. The bank stays valid as long as you have time left.

Question 18

What if I don’t like the design?

Accepted Answer

If the final result doesn’t meet your expectations, we’ll discuss it together and make the necessary adjustments.

Question 19

Which software do you use?

Accepted Answer

We work with the Adobe Creative Suite and Figma.

Question 20

Does the monthly plan include large projects like a full logo or website mockup?

Accepted Answer

Very large projects (full logo, complete visual identity, website mockup) are not included in the basic monthly plan. However, they can be done for an additional fee or through a dedicated hourly bank.

Question 21

When will I receive my design?

Accepted Answer

The average turnaround is 24–48 hours, depending on the complexity of the request and our current workload. For larger projects, delivery may take longer, but you’ll always get a clear time estimate upfront.

Question 22

The file isn’t the right size, or I need additional versions — what should I do?

Accepted Answer

No problem! Just email us with the desired dimensions or tell us where you plan to use the visual, and we’ll take care of the rest.

Question 23

Do you provide hosting and domain names?

Accepted Answer

We can guide you in choosing and purchasing your hosting and domain name. Depending on the plan, we can also handle the management for you.

Question 24

Will my site be SEO optimized?

Accepted Answer

Yes — we apply SEO best practices from the start, including optimized titles, meta descriptions, and a clear structure to help Google index your site. However, keep in mind that SEO optimization does not guarantee your site will immediately appear on Google’s first page. SEO is complex and depends on many factors like your industry’s competition, fresh content updates, and a well-thought-out keyword strategy.

Question 25

Will my site be secure?

Accepted Answer

Security is a priority. We build in security measures from day one, including SSL certificates, admin security, and security plugins.

Question 26

Will my site be responsive?

Accepted Answer

Yes. Every site we develop is fully responsive, meaning it will adapt to all screen sizes — from desktops to smartphones.

Question 27

Can you integrate an online store into my site?

Accepted Answer

Yes — we can build custom e-commerce functionality using WooCommerce, the go-to e-commerce solution for WordPress.

Question 28

Do you offer maintenance after the site is launched?

Accepted Answer

We offer maintenance plans to keep your site updated, secure, and performing well after launch.

Question 29

How can I measure my site’s performance?

Accepted Answer

We integrate Google Analytics so you can track and analyze your site’s traffic in detail.

Question 30

How does the website creation process start?

Accepted Answer

It all starts with collecting initial information (through our Web Project Planner). This ensures the project meets your expectations and business goals. For more details, check out our article: Complete Guide for a Successful Website Redesign: Key Steps and Expert Tips.

Question 31

Can you redesign my existing WordPress site?

Accepted Answer

Absolutely. We can audit your current site and offer a redesign plan suited to your needs. Whether you want to modernize the design, improve performance, or add new features, we ensure a smooth transition while preserving your content and SEO.

Question 32

Can I update my site myself once it’s live?

Accepted Answer

Yes. WordPress is user-friendly, and we can provide basic training (cost: $99/hour) to help you manage and update your site on your own.

Question 33

What is a WordPress Expert?

Accepted Answer

A professional specializing in creating, optimizing, and maintaining WordPress sites to guarantee performance and security.

Question 34

Do You Offer a Free Audit?

Accepted Answer

Yes — a free initial audit is offered to give you a clear improvement plan.
Book your free WordPress audit →

Question 35

What Are Your Timelines?

Accepted Answer

Every project is unique. After analyzing your needs, I’ll provide you with a detailed timeline. On average, plan for 4–8 weeks for a complete project. See our guide: Complete Guide for a Successful Website Redesign: Key Steps and Expert Tips.

Question 36

Do You Provide Maintenance After Development?

Accepted Answer

Yes —  I offer maintenance plans to keep your site performing and secure. This includes regular updates, backups, security monitoring, and technical support. You can focus on your business while I take care of the technical aspects.

Question 37

Do Your Maintenance Plans Include Adding New Content?

Accepted Answer

It depends on the plan you choose. If you want us to regularly add new content for you, we recommend subscribing to at least our Performance Pro plan. If you’d rather request this service occasionally, we can handle that too — but please note that it will be billed at our hourly rate.   
Our standard plan mainly focuses on basic technical maintenance (updates, backups, monitoring, etc.).
Please tell us exactly what you need  in terms of content creation when requesting a quote — we’ll recommend the best solution, with or without this service, depending on the package.

Question 38

How Much Does a Website Cost?

Accepted Answer

The cost can vary depending on your specific needs. We’ll provide you with a custom quote after discussing your requirements and goals. Read more in our article: How to Estimate the Budget for Your Next Website.

Question 39

Do you work on-site in Sherbrooke?

Accepted Answer

Most of our projects are done remotely via video calls, which keeps things efficient and cost-effective. For larger projects, we're happy to meet in person in Sherbrooke or anywhere in the Eastern Townships.

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Services

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Custom WordPress Website Creation

We build fully customized WordPress websites.

Custom packages starting at $6,500 CAD

New project or WordPress redesign? We help you sort things out and build on a strong foundation.

We work with robust, proven tools.

We have a plan for every type of project

Showcase Website

WooCommerce Shop

Enterprise

Does your project fall outside these options? We adapt.

What we can do for you:

Plan your web project

FAQ - Custom Website

Need anything else?

WordPress maintenance & reliability

Custom Graphic Design Service